Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Online
Using your NHS account (through the NHS website or in the NHS app) - Online
Using the GP online system: Patient Access - POD
By contacting the Prescription Ordering Direct (POD), find out more: NHS Prescription Ordering Direct – POD
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do NOT take repeat prescription requests over the phone or email.
Dispensing Patients
We are a part dispensing practice and patients that live more than a mile from a pharmacy are eligible to become dispensing patients. Ask at reception if you are eligible to become a dispensing patient.
Dispensing patients can order their repeat prescriptions using the methods above. Medication will be ready to collect from the dispensary after 4 working days from receiving the request.
The dispensing staff all have a recognised qualification in dispensing practice and procedures and are happy to answer any queries regarding medication.
The dispensary opening hours are: Monday to Friday 8.30am to 6.15pm
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Call the Surgery after 10am on 01952 811677
Medication reviews
Patients on repeat medication will be asked to have a consultation with one of our practice pharmacists at least once a year to review these regular medications and notifications should appear on your repeat slip.
Please ensure you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.