A high standard of care is one of the priorities of this practice and we welcome your comments on how we might improve the service. If you have any comments or criticisms of the standard of service you have received from the practice please contact the practice manager or one of the partners. Problems of an administrative nature will be investigated initially by the practice manager, medical problems by a partner. If the problem is not resolved to your satisfaction we will advise you how to pursue the matter via the Health Authority.