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Why are GPs needing to work differently Posted on 5 Jan 2022

Why are things different?

To keep you and everyone else safe appointments are being triaged. This helps give you the type of appointment you need:

  • To be seen in person
  • A phone consultation
  • A video consultation
  • Help from your local pharmacy

If you need to be seen face-to-face you will be.

Why am I seeing someone who is not my GP?

Not everyone needs to see a GP. Many practices now offer appointments with other healthcare professionals, including nurses, pharmacists, physiotherapists, physician assistants, mental health workers and paramedics. This ensures you see the right person for your condition as quickly as possible.

Why do receptionists ask such personal questions?

Receptionists are a vital part of the practice team. Their questions are to ensure that you are seen by the right person at the right time, and all answers are kept confidential.

What are GPs actually doing?

Click here for a blog entry from Dr Jon Griffiths

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